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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristin Dubanowich

March 26, 2025

5  out of  5
rating by Kristin Dubanowich
"Working with this team is great! For every insurance need or question they are truly there for you! Big shout out to Shilo for always being so responsive and helpful!"
We responded:
"Hi Kristin! Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with our team. Shilo truly goes above and beyond for our clients, and we’re glad to know his efforts made a positive impact on your experience. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here for you! Jaysen Jorgensen & Team"
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Robert Spoden

March 26, 2025

5  out of  5
rating by Robert Spoden
"The agency was totally helpful in making the best policy for my family. Shilo was very knowledgeable and honest."
We responded:
"Robert, Thank you for your fantastic review! We’re so glad to hear that our agency was able to help you find the best policy for your family. Shilo's knowledge and honesty are key qualities that we value, and we’re happy that he could assist you. If you have any further questions or need assistance down the road, please don’t hesitate to reach out. We’re here to help! - Jaysen Jorgensen and Team"
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Jana Quackenbush

March 3, 2025

5  out of  5
rating by Jana Quackenbush
"I called State Farm after a friend of mine referred me--it was the best customer service I'd ever had with an insurance company. Shilo was very helpful and within minutes saved me a ton on my insurance. Will always recommend to my friends and family!"
We responded:
"Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a great experience with our team and that Shilo was able to assist you in saving on your insurance. It's wonderful to know that our customer service met your expectations. We truly appreciate your recommendation to your friends and family. If you ever need further assistance, please don't hesitate to reach out. We're here to help! -Jaysen Jorgensen State Farm "
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Jonny Schslow

February 27, 2025

5  out of  5
rating by Jonny Schslow
"So knowledgeable and polite. I couldn't have been more pleased."
We responded:
"Hi Jonny! Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience. Our team takes great pride in being knowledgeable and courteous, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future! Welcome to Jaysen Jorgensen State Farm!! "
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jeff rue

February 17, 2025

5  out of  5
rating by jeff rue
"Recently shopped for auto and home owners insurance on line. Shilo with State Farm was awesome. He was knowledgeable and pleasant. He took time to explain all coverages and was not pushy at all. I would highly recommend Shilo at Jorgensen State Farm in Janesville."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Shilo at Jorgensen State Farm in Janesville. Providing knowledgeable, pleasant, and pressure-free service is our goal when providing home and auto insurance, and it's great to know Shilo delivered on that. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing State Farm!"
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Kayleigh Rufer

January 29, 2025

5  out of  5
rating by Kayleigh Rufer
"Micheal was the best. Cared about helping me and had great personality."
We responded:
"Hello Kayleigh! Thank you so much for your wonderful review! We're delighted to hear that Michael provided you with such a great experience. We'll be sure to pass along your kind words to him. If you need any further assistance, please don't hesitate to reach out again. We appreciate you! -Jaysen Jorgensen State Farm Insurance Agent"
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Melissa Marie

January 28, 2025

5  out of  5
rating by Melissa Marie
"10+ years of excellent service. Highly recommended!"
We responded:
"Thank you so much for your incredible review! We are thrilled to hear that you've had such a positive experience with us for over a decade. Your recommendation means the world to us, and we look forward to continuing to provide you with excellent service in the years to come. If there's anything specific you need, please don't hesitate to reach out. Thanks again! -Jaysen Jorgensen State Farm Insurance Agent"
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Mike Luck

January 22, 2025

5  out of  5
rating by Mike Luck
"Shilo was very helpful he had a very clear understanding of the product he was selling. I enjoyed the time I spent with Shiloh and was very happy with the product that I purchased."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Shilo was able to assist you effectively and that you had a positive experience with your purchase. Our team strives to provide excellent customer service and ensure you have a clear understanding of our products. We appreciate your feedback and look forward to serving you again in the future! -Jaysen Jorgensen State Farm Insurance Agent"
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Scott Pilgrim

January 21, 2025

5  out of  5
rating by Scott Pilgrim
"Agent Michael Taylor was very helpful in getting my home and auto loan"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Michael was able to assist you effectively with your home and auto needs. Providing excellent service to our clients is our top priority, and it's wonderful to know that Michael delivered on that promise. We look forward to working with you here at Jaysen Jorgensen State Farm Agency"
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H Lee & Laurene Miller

January 20, 2025

5  out of  5
rating by H Lee & Laurene Miller
"I appreciate the professionalism along with care and concern that Shilo took with me when discussing the change in my insurance. After 40+ years with my previous insurance carrier, I had many questions and a lot of anxiety. Shilo took the time to walk me through the steps without pushing me to quickly make a decision. I took over a month (my choice) to convert to State Farm, but had quotes on the very first day. I needed time to think through everything and presented many questions, all of which were answered. I look forward to a great partnership."
We responded:
"Thank you so much for your thoughtful and informative review! We are delighted to hear about your positive experience with Shilo. Transitioning insurance carriers after 40+ years is indeed a significant decision, and we’re glad Shilo could provide the professionalism, care, and patience needed to make you feel comfortable throughout the process. Taking the time you needed to make an informed decision is important, and we’re pleased to know that all your questions were answered thoroughly. We're excited to embark on this new partnership with you and are here to support you every step of the way. Thank you for choosing Jaysen Jorgensen State Farm!"
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Brittany Brandt

January 19, 2025

5  out of  5
rating by Brittany Brandt
"Jaysen is the best!! He's helped guide me through personal and business insurance and is always available to answer my questions along the way. Definitely recommended Jaysen for all your personal and professional insurance needs!"
We responded:
"Brittany, thank you so much for your glowing review! We truly appreciate your kind words and are thrilled to hear that Jaysen has been able to assist you with both your personal and business insurance needs. It's wonderful to know that he's been available to answer your questions and guide you through the process, even after business hours! Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out. Thank you for trusting Jaysen Jorgensen State Farm with your insurance needs!"
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Karen G

January 15, 2025

5  out of  5
rating by Karen G
"This team is amazing. Shilo has been so responsive and quick to get us quotes. Really a change from our previous agent who never picked up the phone or returned calls. Keep up the great work!"
We responded:
"Karen, thank you so much for your kind words! We’re thrilled to hear that Shilo has provided you with the service you deserve. It's our goal to make the process smooth and efficient for our customers, and your feedback truly motivates us to keep up the great work. If you need anything else, don’t hesitate to reach out! - Jaysen Jorgensen State Farm Agent"
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Marcus Watson

January 14, 2025

5  out of  5
rating by Marcus Watson
"Worked very hard to get me the lowest rate as possible..Fantastic customer service"
We responded:
"Marcus, thank you so much for your amazing 5-star review! We truly appreciate your kind words. Our team is committed to going above and beyond to ensure our customers get the best rates possible while providing top-notch service. It’s wonderful to know that our efforts made a positive impact on your experience. If you have any questions or need any other assistance, please feel free to reach out. Our team at Jaysen Jorgensen State Farm Agency is here to help! Thank you for choosing us!"
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Gary Clark

January 14, 2025

5  out of  5
rating by Gary Clark
"When it was time to shop for new insurance, we chose State Farm. The rates were the best and the process was easy."
We responded:
"Gary, thank you so much for your wonderful review! We're thrilled to hear that you found our rates to be the best and that the process was easy for you. Our team is dedicated to providing excellent service, and your satisfaction means the world to us. If you have any questions or need assistance in the future, don’t hesitate to reach out. Welcome to the Jaysen Jorgensen State Farm family!"
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Happy Camper66

January 14, 2025

5  out of  5
rating by Happy Camper66
"I am very happy with the service , simple"
We responded:
"Thank you for your wonderful 5 Star review! We're delighted to hear that you're very happy with our service. Keeping things simple and effective is what we strive for, and it’s great to know we met your expectations. If any questions arise moving forward, please don’t hesitate to reach out!"
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David Michaud

January 14, 2025

5  out of  5
rating by David Michaud
"Excellent service!"
We responded:
"Thank you for the fantastic review! We're so glad to hear that you received excellent service from our team at Jaysen Jorgensen State Farm. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need anything in the future, we're here to help!"
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Joshua Gowey

January 14, 2025

5  out of  5
rating by Joshua Gowey
"Great team to work with!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Jaysen Jorgensen State Farm. Our goal is to provide exceptional service and support, and it's rewarding to know we hit the mark. If you ever need anything going forward, you know where to find us!"
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Lisa Heitzler

December 5, 2024

1  out of  5
rating by Lisa Heitzler
"Your service is out standing very pleased with the experiences I've had unfortunately my rates DOUBLED using what I thought i was all ready paying for!"
We responded:
"Lisa, thank you for taking the time to share your feedback. We’re thrilled to hear that you've had a positive experience with our service, but we’re truly sorry to learn about the issue with your rates. We understand price is important and that it can be frustrating when costs change unexpectedly. Please reach out to our team, and we would be happy to look into any additional ways to help reduce your rates. Your satisfaction is important to us, and we want to ensure you have the best experience possible."
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Jaysen Jorgensen

December 3, 2024

5  out of  5
rating by Jaysen Jorgensen
"I am proud to be a part of the Jorgensen Insurance Agency, where we prioritize our clients' needs and provide exceptional service. Working alongside such a dedicated team has been a rewarding experience. Our commitment to understanding each client's unique situation allows us to tailored insurance solutions that truly fit their lives. We strive to create a welcoming environment where customers feel valued and informed. I take great pride in guiding our clients through the insurance process, whether it's finding the right coverage or answering any questions they may have. If you're looking for personalized service and a team that genuinely cares about your well-being, I highly recommend the Jorgensen State Farm Agency. Together, we can navigate the complexities of insurance and ensure you have the protection you need. Thank you for being a part of our community!"
We responded:
"💥💥💥"
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Caleb Dietrich

November 20, 2024

5  out of  5
rating by Caleb Dietrich
"Shilo was personal, professional, and knowledgeable. It was a very pleasant experience all the way through the process. I made the switch to State Farm in part because of the lower costs, but also because of how Shilo went about the sometimes dreaded process of switching insurance. I have full faith that if a claim were to happen down the road, Shilo and his team will be great to work with."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Shilo was able to provide you with a personal, professional, and knowledgeable experience. Making the switch to a new insurance provider can often feel daunting, and we're glad that Shilo made the process smooth and pleasant for you. Your trust in our team means a lot, and we're here to ensure you have the best support possible, especially when it comes to claims. If you have any questions or need assistance in the future, don’t hesitate to reach out. Welcome to the Jaysen Jorgensen - State Farm family!"
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Kyle Buchkoski

November 18, 2024

5  out of  5
rating by Kyle Buchkoski
"Excellent!"
We responded:
"Kyle, thank you so much for your 5-star review! We’re thrilled to hear that you had an excellent experience with the Jaysen Jorgensen - State Farm Insurance agency. Your satisfaction is our top priority, and we’re here to assist you with all your insurance needs. If you have any questions or need further assistance, please don’t hesitate to reach out. We appreciate the referral!! "
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Lisa Forster

November 16, 2024

5  out of  5
rating by Lisa Forster
"Courteous, friendly, and very quick to reply to requests. It’s great to find a business that demonstrates appreciation for its customers."
We responded:
"Hi Lisa! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team strives to provide excellent service, so your feedback means a lot. We look forward to serving you again! We appreciate the referral to the Jaysen Jorgensen - State Farm Insurance Agency!"
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Beth Tallon

November 15, 2024

5  out of  5
rating by Beth Tallon
"I've been a loyal customer for 10+ years. They are responsive, community-minded and knowledgeable. Highly recommend."
We responded:
"Beth, thank you for your incredible loyalty and support over the past 10+ years! We truly appreciate your kind words and are glad to hear that you value our responsiveness and community focus. Your recommendation to the Jaysen Jorgensen - State Farm Insurance Agency means the world to us. We look forward to continuing to serve you for many more years to come! "
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Tony Dubanowich

October 23, 2024

5  out of  5
rating by Tony Dubanowich
"I came in and asked for a quote, Shilo reviewed my current policy and made some very helpful suggestions. I left a few minutes later with a printed quote to review. When I returned, I had a new policy, it not only saved me a lot of money and the whole process only took a few minutes."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Shilo was able to assist you effectively and provide valuable suggestions for your policy. It's great to know that you not only saved money but also had a seamless experience. We appreciate your trust in the Jaysen Jorgensen State Farm Insurance office and look forward to serving you again in the future! If you have any more questions or need further assistance, please don't hesitate to reach out."
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Michael Sheridan

October 18, 2024

5  out of  5
rating by Michael Sheridan
"Jaysen, You have an amazing staff. It’s great to be part of an organization that is run so professionally. Whatever you’re paying them, it’s not enough! lol❤️"
We responded:
"Hi Michael! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Our staff works hard to provide excellent service, and your recognition means the world to us! If you ever need assistance or have any questions, don’t hesitate to reach out. We’re glad to have you as part of our community! ❤️"